Privacy policy

Who is responsible

Cogito Systems AG, Zug, Switzerland, is the controller for personal data processed through this site and in the course of client engagements. Contact details are in the Impressum.

What we collect

Data you send us through the contact form or by email — your name, email address, organisation if you give it, and your message — and minimal server logs kept for security and availability.

For aggregate visit statistics we use Cloudflare Web Analytics. It sets no cookies, reads nothing from your browser’s storage, gives you no identifier and cannot follow you to another site. It measures page views and page speed using a capability built into your browser, and reports them to us only as totals — including the country a visit came from, which Cloudflare derives from the connection.

We also count contact-form submissions by outcome — whether one was sent, or was turned away by the bot check or the rate limit. These counts are totals only. They record which of the three topics was chosen, and nothing else: no name, email address, organisation or message text is ever part of them, and nothing in them can be traced back to you.

We do not run advertising trackers and we do not sell data to third parties. Web fonts are served from this site, so no page makes a request to a third-party font provider.

Hosting and service providers

This site is hosted by Cloudflare, which also carries messages sent through the contact form to our mailbox. To keep automated abuse out of that form, the contact page — and only that page — loads Cloudflare Turnstile, which checks that a visitor is a person. Cloudflare processes the data needed for these services on our behalf.

Why we process it

To answer enquiries, deliver engagements we have contracted, meet legal and accounting obligations, and keep the service secure.

Client data during engagements

Where an engagement touches your production data, processing is governed by the data-processing agreement in the engagement contract, not by this policy.

Retention

Enquiries are kept while they are live and for a defined period afterwards; contractual records are kept for the statutory retention period under Swiss law.

Your rights

Access, rectification, deletion, restriction, portability and objection, exercised by writing to us. You may also complain to your supervisory authority.